Consar launches phone number to serve repatriated Mexicans

That National Commission on Retirement Savings System (Consar) reports that it provides repatriated Mexicans a free and exclusive phone number to provide them with support, with information regarding the location and diagnosis of their Afore account. Phone is 55 41 62 32 54.

According to information from Consar, repatriated and returned Mexicans admitted to the border module of the National Migration Institute have access to this Retirement Savings System (SAR) telephone line to receive guidance and clarify their doubts through personal advice from telephone agents.

Consar reports that information from the National Institute of Migration (INM) reveals that 250,000 repatriated Mexicans are admitted each year, which is considered critical to providing them with opportunities for reintegration into productive and social life that will allow them to build a pension. inheritance to face the stage of old age.

The “SAR Line for Repatriated Mexicans” will perform the following procedures for concern: the advisor will collect the data (name, social security number and CURP, among others) necessary for CONSAR personnel to perform the location and general diagnosis of individual accounts.

Likewise, the advisor will ask for the repatriation certificate number (if any) and the official return number (if any) and will send the case and information collected to KONSAR for attention and follow-up, who will contact the user directly. . , to provide you with your individual account information.

If the user is a non-citizen of the repatriated country, calls can be diverted to SARTEL Nacional, or if the user wishes, the center number will be assigned so that they can communicate directly. The service will be available, taking into account the schedule of SARTEL MÉXICO: Monday to Friday from 9:00 to 20:00 and Saturday from 9:00 to 18:00.

Other support measures for migrants

Consar reminded that in addition to the telephone line for returning migrants, it has a comprehensive program to serve the entire migrant community consisting of various actions and information mechanisms. Among these is “SARTEL Internacional”, which provides services in 25 Latin American countries with consular representation from Mexico: United States, Canada, Argentina, Belize, Bolivia, Brazil, Chile, Colombia, Costa Rica, Cuba, Ecuador, El Salvador, Guatemala, Guyana, Haiti, Honduras, Jamaica, Nicaragua, Panama, Paraguay, Peru, Dominican Republic, Saint Lucia, Trinidad and Tobago, Uruguay, Venezuela and San Juan Puerto Rico.

In addition, there is a free application “PreviousMovil”, which allows workers to consult and process their Individual accounts from overseas. This app is available in: United States, Canada, Costa Rica, Chile, Bolivia, Argentina, Spain, Germany, United Kingdom and Netherlands.

There is also a platformuLink” to create a voluntary savings account, which allows money to be sent directly to an Afore account in Mexico, from a computer or mobile phone through a bank account in the United States, as well as a catalog of procedures for Mexicans abroad available on the page from CONSAR www.gob.mx/consar and enabling Mexican workers living abroad to know, in the same document, the variety of remote procedures that can be performed.

Likewise, informative materials such as infographics, videos and brochures are published on Consar’s digital channels, as well as through the consular network.

HDI

Roderick Gilbert

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