Google has assured that it will offer manufacturers Mobile information and guide on how to disable your Emergency SOS application. Recently, hundreds of automatic or silent calls have been registered, according to the UK police and the European Emergency Numbers Association (EENA).

Google Emergency SOS is an app released on Pixel phones with Android 12 and up issues an automatic emergency call when the phone’s power button is pressed five or more timesas described by Google on its Support page.

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This feature isn’t exclusive to phones made by Google, but it is requires original equipment manufacturers (known as OEMs) to also implement it in their terminals.

For this last reason a wave of emergency calls generated automatically by this system has recently been detected and without being linked to an emergency event, as shown by UK police and EENA.

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Google, for its part, has indicated that Android terminal manufacturers are here to help information on how to disable this function to avoid more cases like these being reported by these organizations.

“To help these manufacturers prevent accidental emergency calls on their devices, Android provides additional guides and resources”, a company spokesperson commented in a statement compiled by the BBC.

With this, he had advanced it these OEMs”will be rolling out an update soon to address this issue” and that they are Users who continue to experience this issue with Emergency SOS should disable it until it takes effect.

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Fake emergency call on iOS

It must be remembered that this Android function is not the only one that causes fake emergency calls This issue has also been identified on the operating system developed by Apple, iOS.

Crash detection is integrated into some iPhone 14 models with the latest version of iOS and Apple Watch Series 8, Apple Watch SE (2nd generation), and Apple Watch Ultra, also running the latest version of Apple’s operating system. This is also the default function.

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If the user performs a sudden movement and as long as it hasn’t been disabled before, This help system automatically makes calls to emergency services so users can receive the help they need.

At the end of last year, the 911 Emergency Centers of various cities in the state of Colorado (United States of America) notified that, due to a bug in this feature, hundreds of automatic alerts have been logged from different ski slopes.

This isn’t the first time something similar has happened since then a similar error was detected in the same iPhone app as Crash Detectionwhich results in a series of distress calls by confusing the movement of a roller coaster with a traffic accident.