Digital transformation dominates the public space because of its ability to drive the improvement and modernization of public services. Starting from this premise, The Community of Madrid and the UK will collaborate to promote digitalization projects and the application of new technologies such as artificial intelligence in public services. provided by both organizations. This was agreed by the Minister of Digitalization, Miguel López-Valverde, and the head of the same department for the Mayor of London’s Office, Theo Blackwell, during an institutional visit to the British capital.

In the context of the meeting, López-Valverde highlighted need to “strengthen relations with international leaders in the sector who have shown interest in regional innovation models, and to whom we can export our ideas while importing some of their solutions”. He also highlighted the importance of government coordination to advance policies that help cities and their residents adapt to progress.

During the visit, López-Valverde and Blackwell have shared their policies for Government modernization, as well as key success stories that have been implemented.. Among the initiatives that caught the attention of the British representative are the Cyber ​​Security Agency, the Virtual Health Card, the Digital Account and the regional Technological Employment Plan. These and other projects allow the region to climb the rankings in Europe and the world. In fact, in its latest report on Electronic Government, the UN places Madrid at the forefront of global technological development in public services to citizens, highlighting areas such as digital health or education.