Based on Red Hat studiosonly 16% of Spanish companies have succeeded in fully automating their organizations, and the third has developed an automation strategy, although has not yet started implementing it. This makes the company The UK (27%) and Germany (18%) have surpassed Spain in terms of total automation, but also that France, with 12% full automation, has been left behind.

The report, entitled Surviving change through enterprise-wide automation, is based on a survey of 1,200 IT managers from large companies in the UK, France, Germany and Spain. Their questions relate to the role of automation in their companies, both now and in the future. Also about possible obstacles to automation development in it.

28% of IT managers in Spain believe that their company will lose money if they do not implement total automation in the future. 31% of IT professionals in Spain believe that the main benefit of automation today is getting better customer service and experience. 23% think that in the future, total automation in companies will facilitate collaboration and keep pace with technological advances.

When it comes to change management, 28% of IT professionals in Spain believe that it is equally important to provide coaching and training to teams, and clearly lay out the benefits of change throughout the process. 32% of those surveyed in Spain believe this. 33% of companies in Spain use automation primarily for security operations, followed by IT automation, which ranks second with 31%.

Benefits gained by professionals surveyed from all countries participating in the study include better customer service and experience (33%), higher revenue and sales (30%), and more productive teams (28%) . Of course, the study also highlights that there are 25% professionals. IT that doesn’t even have an automation strategy.

82% of all IT professionals surveyed have not succeeded in fully automating their companies, due to various obstacles. Among them, teams do not have the necessary skills to implement automation (29%), that organizations do not have mature enough technology to adopt it (28%), and that they are concerned about the cybersecurity implications of automation (28%) ). .

When it comes to team reactions to implementing new technology or processes, 92% of those surveyed believe their teams are reluctant or reluctant to change, due to a variety of factors. Among them, people believe that they do not have time to implement automation (45%), that they are overwhelmed by changes that they consider too complex or technical (40%) and that they prefer to do things themselves and do not want to be too complicated. told what process or technology will be used (39%).

But according to IT professionals, effective change management can be achieved by explaining its benefits throughout the process (32%), offering the necessary training and education to the team to ensure they have the necessary change management skills (31%) and involving the team in the process. throughout the process so they can express their opinion on the issue (29%).

Regarding the challenges that will affect the company in the future, respondents identified that the main challenges are reduced sales and/or customers (22%), budget cuts (22%) and compliance with state regulations (twenty-one%). But IT professionals whose companies have not yet achieved full automation believe that by doing so they can become better prepared to face future challenges.

They think so Without full automation of the organization, companies will not be able to adopt new technologies in the future (28%) or recruiting and retaining talent (26%). Additionally, they believe that automation will help companies encourage collaboration more easily within their teams (22%) and be better prepared to manage climate change (22%). 21% believe that companies will fail without enterprise-wide IT automation.