The presentation begins with the intervention of Ana RodrigoNuba’s brand and retail director, who highlighted that “customer service 24 hours a day, seven days a week is in the DNA of the company”, which has allowed them to grow within and beyond the borders of the company, in addition to winning many awards, becoming the most awarded travel agency in Spain .

Marketing experts also highlight the importance that companies attach to sustainabilitya commitment that they reinforce year after year by developing initiatives and projects that promote sustainable tourism and its impact: “We want our children and grandchildren to discover when they travel the same things we have today”he insisted.

In addition, he did not want to rule out the line of business which is one of the central themes of the event. Apart from the most famous one, the vacation side, which is responsible for individual trips that clients make in their spare time, to any destination at any time; also affect company incentives and tripsan aspect where Daniel MirandaNuba’s commercial director, explained.

business trip

Miranda explained, this type of trip is based four pillars. The first of them is personalization of their service, something they achieve by taking an interest in the tastes of their customers, gathering information about it and incorporating details into their service that respond to them. Another support is imagination, behind which is a team of designers and creatives who, in their minds, gave birth to the common thread that connects the journey from start to finish and makes it happen. The third pillar is emotion: “If you don’t get emotional on your journey, you get nothing”, says Nuba’s commercial director, who gave the example of a trip to Kenya organized for employees of an auto company, they surprised customers somewhere to watch the sunset with a glass of champagne while listening to the soundtrack. from the movie ‘Out of Africa’, which made the travelers go wild. It’s the anecdote that brings him to the final stand: the importance of the offering unique service“something one cannot achieve alone”.

vacation trip

For his part, gravel pillardirector of the Nuba office in Seville, talks about vacation trips for a group of friends or family and indicates that here they are also looking for personalization, always one step ahead: “We like the designers, we take measurements for the client”, assures the expert, who also highlights that they have a high knowledge of the goal“which exudes extraordinary serenity.”

He also stressed that they were looking activities adapted to all members of the family regardless of their age and for children (or teenagers) they organize dynamic and highly educational activities, such as having an archaeologist teach them and explaining the pyramids and tombs in Egypt. He also talked about new trends, such as underwater exploration in a world whose surface is already “adequately exploited”.

Destination Los Cabos

Finally, Manuel Diaz Cebrian, Los Cabos commercial director for Spain and the United Kingdom, releasing the keys to destinations for which he is responsible, on the southern tip of California’s Baja Peninsula, in Mexico; a little-known place where the rough sea, the Sea of ​​Cortez, crosses and joins the very calm ocean, the Pacific. It is a soil of volcanic origin offers visitors views of the desert, sea, and mountains; adventure and nature plans; in addition to sporting activities such as golf or surfing. This is also the perfect place for whale watching -in the sea can be found seven types-, killer whales and sharks, which made Jacques Cousteau dub him “the world’s oceanographer”.

Los Cabos transmits “a unique sense of space, still Mexican but has its stamp,” said Díaz Cebrián, who also praised gastronomy place, a fusion of regional food from around the country with the influence of international chefs working in hotels in the area.